Privacy Statement

Privacy Statement Eilers-International B.V.


Eilers International BV (hereafter: Eilers), and with it all its activities incorporated in the iDENTITY and brands, is a producer that focuses on business and consumer markets. Services and products that Eilers offers, among other things, are notebooks, calendars, diaries and promotional gifts.


Data is processed when these services are performed or when goods need to be delivered to you. Processing this data is usually (technically) necessary to make our service possible. The privacy statement explains how Eilers handles the data that it holds. In addition, you can read why Eilers processes certain types of data and which rights you have.


Who is responsible for processing your data

Eilers products and services are only offered to both business and consumer markets. This means that Eilers delivers to companies and consumers. In many cases, the company you work for is responsible for the use of your data. We have made mutual agreements about handling of your data. You can request more information about these agreements from your employer.


Which types of personal data Eilers processes

In this section you will find an overview of the data that is used per service / product. An explanation per column:


  1. a) Type of service: for which service / product data is used. The “General” column contains data that is used for multiple services or that is not processed for a service.
  2. b) Type of data: which data is processed.
  3. c) Retention periods: how long the data is saved.
  4. d) Data Controller: who is responsible for the data.
  5. e) Basis for processing: on what legal basis the data are used.


<trstyle=”border: solid;”>GeneralName, telephone number and e-mail address of the contact person of your organization.Up to 2 years after delivery of the productEilersFulfillment contractual obligations

Type of Service (a)Type of data (b)Retention Period (c)Data Controller (d)Basis for processing (e)
Address where the service / product is delivered.Up to 7 years after delivery of the productEilers


Legal obligation
Company name for invoicing.Up to 7 years after delivery of the productEilersLegal obligation
Information supplied by customer for service and warranty questions.Two yearsEilersFulfillment contractual obligations
Website and WebshopVisitor statistics, functional and statistical cookies26 monthsEilersLegitimate interest.

Eilers uses this data to improve its websites and applications, to see which functionalities or articles are popular and to strengthen security.

Completed contact form1 yearEilersLegitimate interest. Eilers needs this data to contact you and to improve  customer service.




How personal data are used

In the first place, Eilers processes your data for the provision of services. For example, it is necessary to know your e-mail address when we want to deliver a message to you. In order to get in touch with you, Eilers must have your telephone number. In addition, Eilers uses your data for production, having products produced in its own or third party facilities; and when resolving warranty, technical or service related problems. Finally, your data will be used to optimize our services and improve our website.


Which rights do you have

Based on European privacy legislation, you have different rights that you can exercise in regards to your data. This section describes your rights. If you wish to exercise one or more rights, please contact us. You can do so by sending a letter to our address or by sending an e-mail. To process your request Eilers needs at least the following information from you:

– Your full name;

– your address;

– if you submit your request to us on behalf of a company, please send proof that you are entitled to act on behalf of the company.

– If you request us as a private party, we will gladly receive a copy of a valid proof of identity (please note that you provide the copy with a watermark and cover the Citizen Service Number).

In order to be able to guarantee your rights, it may be necessary in some cases to receive additional information from you.


Access your data

You have the right to know which types of personal data are processed by Eilers. You can submit a request for inspection by letter or by e-mail. Our contact details can be found at the bottom of this page.


Correction of your data

If the data that Eilers has is not correct, you can have the request us to correct your data. Please contact us for this. We expect you to state in your message or letter which information is incorrect and how this data should be corrected.


Objection and deletion of your data

In certain cases, you can request that we stop processing your data and delete it. Such a request is possible, for example, when you no longer use our services or you have serious objections to the processing of your data. If you have serious objections to the processing of your data, we expect you to state in your request what your objections are.



Limitation of processing

If you want to correct your data or have it removed, you can temporarily stop the processing during the time that your application is pending. Despite a possible restriction, we may continue to store your data. When it becomes clear that your request is justified, we will execute your request. If Eilers is of the opinion that your request is unfounded, the processing of your data will be resumed.


Transfer your data

You can request a copy of your data we have in our possession. The copy only concerns the data that we have processed with your permission or for the execution of your information and / or order. We will deliver the copy in a standard file format.


Submit a complaint to the Authority

Are you not satisfied with the way Eilers guarantees your privacy? Please contact us so we can find a solution together. You can also submit a complaint to the supervisory authority, the Dutch Data Protection Authority.


Revocation of given permission

If you have given permission for the processing of your data, you can withdraw this consent at any time. For example, withdrawal of permission can be done in the settings menu of the application if this application has requested permission. It is not necessary to send Eilers a letter or e-mail with the notice that you withdraw your consent.


How you can reach us

If you have questions or want to exercise your rights, you can contact us in different ways.

– Our address: Oude Blaauwweg 2, 1521 RN Wormerveer

– From Monday to Friday between 9 am and 5 pm we can be reached by telephone on +31 75 629 4660.

– For general questions, please contact

You can contact the official responsible for this at Eilers for Data Protection at this address.


Reporting a (possible) security breach?


In the event of a (possible) breach of the security of personal data, the parties involved are requested to inform Eilers about this as soon as possible via, stating ‘Datalek’ in the subject line of the message.


Eilers can adjust the content of the privacy statement.

This statement was last updated on May 15, 2018.